The Credit Collector is responsible for approaching customers on a daily basis to build up the relationship with the ultimate goal to receiving the outstanding payments.
Essential Duties And Responsibilities;
- Responsible for monitoring overdue payments from customers;
- Approaching customers on a daily basis to build up the relationship;
- Responsible for maintaining the sub ledger of their region;
- Maintain accurate and up to date customer details and account records;
- In cooperation with Sales Managers and Sales reps and CS discuss the current status and new orders of our customers;
- Responsible for adjustments, handles query and resolves problems within company guidelines and policy;
- On an ad- hoc basis the employee may be asked to perform tasks not listed here.